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Accessibility Plan

Statement of Commitment
Bellwoods is committed to treating all people in a way that allows them to maintain their dignity and independence. We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA). Accordingly, Bellwoods will evolve its policies and procedures in compliance with the Act and its standards for customer service, employment, transportation, environment and information and communication.

Documents

HR-A3-01: Customer Service AccessibilityHR-A4-01: EmploymentHR-A5-01: Information & CommunicationsBellwoods Centres Multi-Year Accessibility Plan

Community Feedback
Bellwoods is committed to providing or arranging for the provision of accessible formats and communication supports for persons with disabilities in a timely manner and at no additional cost to the individual. Bellwoods will take into account the person’s accessibility needs when take into account the persons’s accessibility needs when customizing individual requests.

Bellwoods provides customers with the opportunity to provide feedback on accessibility at Bellwoods. Feedback forms along with alternate methods of providing feedback such as, verbally, over the phone, through email will be available upon request.

All clients will receive acknowledgement of their feedback, along with any resulting actions based on concerns or complaints that were submitted.

If you have any questions or comments regarding accessibility at Bellwoods or you require further assistance regarding accessible formats, communication supports, or with our website in terms of: accessing, utilizing the accessible formats, or require accessible formats and communication supports, please contact us at your earliest convenience.

Contact us

By email:
mailto:ayip@bcclsp.org

By telephone:
(416) 696-9663 x208

By mail:
Bellwoods
Attention Communications Support Coordinator
789 Don Mills Road, Suite 701
Toronto, ON M3C 1T5

Bellwoods is committed to providing a website that is accessible to the widest possible audience. We are actively working towards achieving a fully accessible website that endeavours to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0 Level AA.

While bellwoodscentres.org is a fully accessible website, there will be documents developed previously or by third-parties that are not compliant.

General

Text size
You can adjust the size of nearly all the text on this website by using the font size setting in the Acessibility Tools located in the top right corner of the website.

Colour Contrast
Increase legibility by heightening screen contrast with alternative colour combinations or by softening the look of the site. You can change the settings on this web site to suit your preferences by using the conrast tool contained in the Acessibility Tools located in the top right corner of the website.

Using a keyboard
Most browsers allow you to navigate using the Tab key from link to link. To navigate backwards, use Shift + Tab.

Access Keys are keyboard shortcuts to common pages on a website. Bellwoods does not use Access Keys because evidence suggests that they interfere with the keyboard controls of many browsers and screen readers.

Software you might need
Some documents on this website are available in a PDF format. Adobe Acrobat is needed to open these files. Acrobat is available to download at no charge.

Alternative text
Images on bellwoodscentres.org have alternative text attributes, often known as alt text. This means that when an image is used on a web page to convey information its content is also described in the alt text. Also, the image can be understood by text browsers and assistive technologies such as screen readers. If an image is used for simply decorative purposes, the text attribute for the image is left empty in line with accepted best practice.

Colour reliance and image alternatives
Our website was created with colour impaired visitors in mind. The site was designed and was tested to conform to minimum contrast requirements for visitors with colour-blindness or other ocular impairments that could prevent them from reading text that does not have sufficient colour contrast with background colours. Colour reliance and contrast requirements on our website have been designed to comply with the Web Content Accessibility Guidelines (WCAG) Level AA standard.

When images are disabled for any reason, the entire site was built to be fully navigable and usable.

The website does not rely exclusively on colour or image to convey information.