People gathered in a shared space, participating in a Bellwoods Client Engagement Forum.

Listening First: Client Engagement Forums at Bellwoods

Bellwoods hosts Client Engagement Forums at all of our sites so everyone has an opportunity to share their voice. These forums create space for listening and open conversation about our services.

During each forum, participants share what is working well, where improvements may help, and what supports their day-to-day lives. Participation is always voluntary, and people decide how much they want to contribute. Importantly, discussions focus on services and systems rather than individuals.

As a result, feedback from the forums helps guide service improvements and informs leadership decisions. By hosting these forums regularly across our sites, Bellwoods continues to strengthen its commitment to person-centred care.