Based on data from our 2020/2021 Annual Report – a further breakdown of our services that we provided is higlighted below.
2020-2021 by the Numbers
Supportive Housing (SH)*
139 of clients served.
(Within MSAA target corridor)
- 106,518 Total service hours delivered
- 202,218 Total # of service visits
- 2.54 Average daily service hours per client
- 41,928 Total # of resident days
- 93% Occupancy rate
- 6 SH Sites: Dundas, Elm, Madison, Mimico, Shaw and Walton
*SH includes the 15 reintegration unit beds included in the Community Connect (CC) Program.
Attendant Outreach (AO)*
267 of clients served.
(Within MSAA target corridor)
- 117,741 Total # of service hours delivered
- 101,427 Total # of service visits delivered
- 2.23 Average daily service hours per client
*Includes clients of AO, Housing Hubs (Deauville & Sudbury) and MILE (Mobile Independent Living Education).
Transition Programs
Centralized Referral Management
- 860 of referrals matched for clients referred from hospitals to STTCM funded programs.
Community Connect (CC) Reintegration Care Unit
- 33 of clients served
Housing with Layered Supports (HLS)
- 49 of clients served
- 37 of clients assisted to secure permanent housing
- 41 of clients receiving ongoing case management
Operating Fund
Revenue $18,684,973
| Rental Subsidy | 5% |
| Rental Income | 2.5% |
| Misc. Income | 1.5% |
| LHIN Funding | 91% |
Expenses $18,551,188
| Supportive Housing Expenses | 39% |
| Building Expenses | 4% |
| Operating Expenses | 10% |
| Amortization Expense | 2% |
| Attendant Outreach Expenses | 36% |
| Pandemic Expenses | 9% |
