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 Job Title:                    Procurement Specialist

Status:                        Full-Time (Contract for 1 year)                                  

 Union:                        N/A; Non-Union Position

Salary:    

$67,171 $69,186 $71,262 $73,400 $75,602 $77,870 $80,206

 Location:                    3 Concorde Gate

 Schedule:                  40 Hours per week. Monday to Friday

 Positions Available:  1

 Department:              Corporate Services & Support

Supervisor:                Vice-President, Finance/CFO

The Role:

The Procurement Specialist leads and supports procurement activities across the organization, ensuring compliance with the Broader Public Sector Accountability Act (BPSA). In addition to this, the procurement specialist is responsible for the supply and inventory management at Bellwoods. This role involves working closely with stakeholders to develop Requests for Proposals (RFPs) and Requests for Information (RFIs), facilitating the evaluation of proposals, supporting contract management and oversees the management of its frontline and administration-related inventories and supplies. The Procurement Specialist will play a key role in ensuring that all procurement and inventory and supply management processes are transparent, efficient, and aligned with organizational standards.

The Procurement Specialist reports directly to the Vice President, Finance/CFO, and ultimately, to the Chief Executive Officer.

Key Responsibilities:

  1. BPSA Compliance
  • Ensures that all procurement activities adhere to BPSA requirements, maintaining compliance and ethical standards across all processes.
  • Regularly reviews procurement practices to align with regulatory updates and organizational policies.
  1. RFP and RFI Preparation
  • Collaborates with stakeholders by leading the process of preparing RFPs, RFIs, and other procurement documents, ensuring clarity, accuracy, and completeness.
  • Provides guidance to departments on best practices for developing clear and effective procurement documentation.
  1. Proposal Evaluation Support
  • Works closely with business teams to ensure adherence to the evaluation process for RFPs and RFIs.
  • Assists in the assessment and scoring of proposals, ensuring a fair and objective selection process.
  • Ensures evaluation criteria are consistently applied and documented for transparency and accountability.
  1. Supply and Inventory Management
  • Ensures adequate office and personal protective equipment (PPE) supplies by reducing and/or avoiding significant excess or shortage of inventory.
  • Prepares report and analysis for various stakeholders on inventory usage and cost trends.
  • Identifies and implements cost effective and transparent processes to distribute supplies/inventories across sites that promotes transparency and accountability.
  1. Contract Development and Management
  • Builds relationships with various vendors and suppliers.
  • Partners with the Executive Team to negotiate terms and develop contracts with successful proponents.
  • Drafts, reviews, and finalizes contract terms, ensuring all relevant terms and conditions are included and reviewed by appropriate subject matter experts including legal and finance, for Executive Approval.
  • Manages and maintains a centralized system for all active contracts, tracking renewal dates, key deliverables, and compliance.
  1. Stakeholder Education & Training
  • Acts as the subject matter expert to internal stakeholders on procurement policies, processes, and compliance requirements.
  • Provides training on the procurement lifecycle, documentation needs, and compliance obligations.
  • Develops and updates resources to support consistent procurement practices across the organization.
  1. Risk Management
  • Identifies potential risks in the procurement process and develops mitigation strategies.
  • Ensures that all procurement activities are conducted in a manner that minimizes risk to the organization.
  1. Sustainability and Ethical Sourcing
  • Promotes sustainable and ethical sourcing practices.
  • Ensures suppliers adhere to environmental and social governance (ESG) standards.
  1. Technology Utilization
  • Utilizes procurement software and tools to streamline processes and improve efficiency.
  • Stays updated with the latest technology trends in procurement.

Required Skills and Qualifications:

  • Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine.
  • Bachelor’s degree in business administration, Supply Chain Management, or a related field.
  • Certification in procurement (e.g., CPPB, SCMP) or similar credentials, an asset.
  • Three (3) years of experience in procurement or contract management, preferably within a BPSA-regulated environment.
  • Community health service provider or healthcare procurement experience an asset.
  • Strong understanding of procurement best practices, contract law, and compliance.
  • Excellent organizational and project management skills, with attention to detail and an analytical mindset.
  • Effective communication skills, with the ability to train and collaborate with stakeholders across levels.
  • Familiarity with public sector or regulated procurement environments.
  • Strong negotiation and stakeholder management skills.
  • Familiarity with e-procurement systems and electronic tendering processes.
  • Commitment to continuous improvement and professional development.
  • Experience in implementing process improvements in procurement.

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Job Title:                    Client Engagement & Volunteer Coordinator

Status:                        Full Time, Permanent

Union:                        N/A; Non-Union Position

Salary:    

$50,813 $52,337 $53,908 $55,525 $57,190 $58,906 $60,673

 Location:                    3 Concorde Gate

 Schedule:                  40 Hours per week. Monday to Friday

 Positions Available:  1

 Department:              Transition & Community Partnerships

Supervisor:                Director, Transition & Community Partnerships

The Role:

The Client Engagement & Volunteer Coordinator is responsible for providing comprehensive guidance, resource coordination, and engagement opportunities for Bellwoods’ clients. With both a focus on recreation and volunteers, the Coordinator ensures that clients have access to activities that promote socialization, physical health, and overall well-being and is responsible for the recruiting, training, scheduling, and managing volunteers for all Bellwoods’ sites.

This position ensures that volunteer programs run efficiently and effectively, supporting the organization’s mission and goals and that clients are provided engagement opportunities aligned to their interests and needs.

The Client Engagement & Volunteer Coordinator reports directly to Director, Transition & Community Partnerships and ultimately to the Chief Executive Officer.

 Primary Responsibilities:

 Client Engagement

  1. Recreation and Activities Planning
  • Coordinate and implement recreational activities, such as community outings, physical programming, 1-1 visits, or social gatherings that align with clients’ interests and needs.
  • Create a variety of engaging, accessible, and inclusive engagement options to promote social connections, physical fitness, and overall wellness for clients.
  • Encourage clients to participate in local clubs, sports, hobbies, and community-based events to foster a sense of belonging and engagement in their local community.
  1. Socialization and Community Engagement
  • Organize and lead group programs to encourage socialization and community involvement.
  • Assist in the coordination and efficient delivery of the Food Bank items, ensuring that resources are distributed effectively, and clients receive the necessary support in a timely manner.
  1. Appointment Scheduling and Reminders
  • Help to coordinate and schedule Community Healthcare Service appointments for clients, ensuring there are no conflicts and that appointments align with their availability.
  • Ensure timely reminders to clients about upcoming appointments.
  1. Evaluation and Quality Improvement
  • Monitor clients’ participation in recreational opportunities and track the impact of these on their overall well-being.
  • Maintain records of client engagement in programming, ensuring confidentiality and secure documentation.
  • Provide regular reports to management on client engagement, outcomes, and any emerging trends related to recreational needs or challenges.
  • Administer a post-event Engagement Survey following each event and analyze the feedback to enhance the planning and execution of future events.

Volunteer Coordination

  1. Volunteer Recruitment
  • Develop and implement strategies to attract new volunteers using various channels.
  • Build partnerships with local organizations, schools, and businesses to expand volunteer base and opportunities.
  1. Volunteer Onboarding and Training
  • Conduct orientation sessions for new volunteers, explaining organizational policies, procedures, and safety protocols.
  • Provide necessary training to volunteers based on their roles, ensuring they are prepared and confident in their responsibilities.
  • Maintain up-to-date training materials and resources.
  1. Volunteer Scheduling and Assignment
  • Develop and manage volunteer schedules to ensure adequate coverage for events, programming and clients 1-on-1 needs.
  • Match volunteers with appropriate roles based on their skills, interests, and availability.
  1. Volunteer Support and Engagement
  • Serve as the primary point of contact for volunteers, addressing questions, concerns, or issues that arise.
  • Foster a positive, inclusive, and supportive volunteer environment.
  • Recognize and celebrate volunteer achievements and milestones through events, awards, and other forms of recognition.
  1. Program Monitoring and Evaluation
  • Track volunteer hours, activities, and performance using volunteer management tools.
  • Collect feedback from volunteers, clients and other staff to evaluate the effectiveness of volunteer programs.
  • Review program data to improve and optimize volunteer engagement and retention.
  1. Communication and Outreach
  • Communicate regularly with volunteers to provide updates, opportunities, and Bellwoods news.
  • Collaborate with staff members to understand volunteer needs and ensure integration into programs and events.
  • Promote volunteer programs through various communication channels, including newsletters, social media, and local events.
  1. Administrative Tasks
  • Maintain accurate records as per the Bellwoods’ Volunteer File requirements.
  • Prepare reports on volunteer program outcomes and metrics for internal and external stakeholders.
  • Ensure compliance with legal, health, and safety regulations related to volunteer activities.

Requirements:

  • Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine.
  • Post-Secondary degree or diploma in Recreation, Social Services, Leisure Studies, Activation, Volunteer Management or a related discipline.
  • Equivalent work experiences to be taken into consideration.
  • Valid Driver’s License, an asset
  • One (1) year of relevant experience
  • Ability to work independently as well as within a multidisciplinary team.
  • Excellent communication skills, both oral and written.
  • Demonstrated leadership ability.
  • Well organized and self-directed and able to work with minimal supervision.
  • Demonstrated ability to work with individuals, their care team members, caregivers and others in their support network to achieve their goals and support them to remain in a community environment.
  • Working knowledge of community programs and services.
  • Ability to work with diverse groups and manage relationships effectively.
  • Knowledge of local recreational resources, social programs, and community activities that would align with client needs.
  • Problem-solving and conflict resolution skills.
  • Creative thinking and ability to design fun, inclusive, and accessible engagement opportunities for clients.
  • Organizational and time-management skills to plan and manage multiple activities aligned with client schedules.
  • Proficient in MS Suite.
  • Ability to travel to multiple sites is required.

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Bellwoods is one of the largest providers of personal support services for persons with physical support needs and physical disabilities living in Toronto. As a charitable, not-for-profit organization, our centres for community living provide community-based, client-directed support services, independent living education programs, and accessible, affordable housing. Bellwoods seeks to transform lives through excellence and innovation in independent living and envisions a future where barriers do not exist.

We value our talented team of over 250 dedicated professionals and offer:

  • Competitive salaries
  • 4% vacation pay
  • Pension plan
  • Opportunities for continuing education and training
  • Job networking
  • Staff recognition programs
  • A safe and inclusive work environment

This is an excellent opportunity for a qualified, highly motivated individual looking to fully utilize their skills within a leading organization where teamwork is highly valued.

Location: Greater Toronto Area

Program: PSW

Hours: 7am-11pm; 7 days a week

Mandatory COVID-19 vaccination required (2 doses)

Our community support/attendant outreach services are client-directed and our PSWs assist clients to carry out their activities of daily living as outlined in an individual support service agreement and individual service plan.

Our PSWs provide services such as:

  • Rising and retiring
  • Positioning and transferring
  • Dressing and undressing
  • Personal grooming and hygiene
  • Light meal preparation and assistance

Skills & Qualifications:

  • Completed Personal Support Worker certificate required.
  • Related work experience within the community, with adults with physical disabilities, an asset.
  • Good oral and written communication skills are essential.
  • Demonstrated capability to fulfill the physical demands and time availability requirements of the position.
  • Eligible candidates must be able to work non-traditional hours including early mornings, evenings, weekends and holidays.
  • A satisfactory Vulnerable Sector Check is required.

Bellwoods is committed to providing employee opportunities in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Job Title:                    Digital Health Solution Specialist

Status:                        Full Time, One (1) Year Contract

 Union:                        N/A; Non-Union Position

Salary:    

$50,813 $52,337 $53,908 $55,525 $57,190 $58,906 $60,673

 Location:                    3 Concorde Gate

 Schedule:                  40 Hours per week. Monday to Friday

Positions Available:  1

 Department:              Corporate Services & Support

Supervisor:                Director, IT

 

The Digital Health Solution Specialist will optimize and expand our use of the AlayaCare platform across various departments, including HR, Finance, and Client Services. This role is crucial in maximizing the functionality and efficiency of our AlayaCare system, ensuring it is fully aligned with the needs of each department. The Digital Health Solution Specialist will be responsible for evaluating system improvements, implementing new modules, training users, and driving broader adoption of the software across the organization.

Primary Responsibilities:

 

  • Conduct focus groups within each department to assess current state needs and priorities.
  • Work closely with departmental stakeholders to assess their unique requirements and tailor solutions accordingly.
  • Analyze and identify areas for improvement within the AlayaCare system to enhance operational efficiency and meet organizational needs.
  • Develop recommendations for system configuration updates, integrations, and module expansions to optimize workflows and functionality.
  • Research, test, and implement new AlayaCare modules to expand platform usage and drive added value across departments.
  • Develop clear project plans for module rollouts, coordinating with relevant teams for successful implementation.
  • Ensure seamless integration of new modules with existing systems, collaborating with IT as needed.
  • Conduct training sessions and create documentation to help staff understand and efficiently use AlayaCare’s features.
  • Serve as the primary point of contact for user support, addressing questions and troubleshooting issues as they arise.
  • Gather and respond to user feedback to ensure continuous improvement and user satisfaction.
  • Facilitate the expansion of AlayaCare usage into HR, Finance, and Client Services, customizing workflows and tools for each department’s specific needs.
  • Collaborate with department heads and Business Intelligence to define objectives and KPIs for AlayaCare adoption within each team.
  • Conduct training and onboarding sessions for new departments, helping them integrate AlayaCare into their daily operations.
  • Regularly assess system performance and user adoption, identifying trends, issues, and opportunities for further improvement.
  • Provide reports to management on key metrics, system updates, and project progress, ensuring alignment with organizational goals.
  • Stay current on AlayaCare updates and best practices, notifying departments of potential impacts and to keep the organization ahead of new features and industry standards.

Requirements:

  • Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine.
  • Applicants must declare whether a) a family member is assigned to work at the same physical location and/or b) whether the position will be reporting to a family member as outlined in HR Policy, Restrictions- Family Members (HR-B4-01)
  • Legally entitled to work in Canada.
  • Post-Secondary Education in Health, Business, or Analytics disciplines such as eHealth, Business Analysis, Health Informatics
  • Two years experience with Alaya Care is an asset
  • Background in community health service delivery
  • Moderate to strong technology skills such as Microsoft Suite, Power BI, Google Looker
  • Understanding of data structures and data analytic
  • Excellent interpersonal skills and communication, both written and verbal are necessary for effective interaction with all levels of staff;
  • Excellent organizational skills and attention to detail as well as the ability to take initiative
  • Ability to work independently as well as within a multidisciplinary team, problem solve, set priorities in a fast-paced work environment
  • Demonstrated competency with MS Office and related software applications is essential;
  • Able to communicate effectively in English – both orally and in writing

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Job Title:                    Supervisor, Service Coordination

Status:                        Full Time, Permanent

 Union:                        Not Applicable

Location:                    3 Concorde Gate, with expectation to be present across the sites each week

Schedule:                  40 Hours per week. Monday to Friday, Flexible hours, with on call rotation

Department:              Service Excellence & Innovation

Supervisor:                Vice President, Service Excellence & Innovation

Salary:

$67,171 $69,186 $71,262 $73,400 $75,602 $77,870 $80,206

Primary Responsibilities:

  • Provide daily supervision, guidance, and direction to Service Coordinators and After-Hours Coordinators
  • Appropriately deal with escalated scheduling issues
  • Provide coverage for the Supervisors, Support Services vacancies.
  • Coordinates with Supervisors, Support Services when a new or returning staff is ready and available to be scheduled
  • Develop, review and update schedules based on service agreements to provide efficient service delivery
  • Monitor effectiveness of the staff schedule for support services
  • Ensure support services are provided to clients according to the contract with each client
  • Responds to issues daily to problem solve as it relates to staff and client schedules
  • Quarterly review of all Master Schedules, in collaboration with the Supervisor, to identify potential gaps as it relates to staffing or client needs
  • Provides technical and administrative instruction to direct reports on scheduling software (Alayacare)
  • Ensure that data in Alayacare is up to date and accurate
  • Accountable for updating the Alayacare training material and After-Hours Manual
  • Preparation of reports, committee participation and data collection as required by Vice President, Service Excellence & Innovation
  • Advises Human Resources of existing and anticipated staffing requirements
  • Approves Purchase of Service agency billing

Requirements:

  • Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine prior to attending orientation.  Failure to provide this proof prior to attending orientation will result in rescindment of an offer of employment.
  • Successful candidate cannot have an immediate family member also be permanently assigned to work at the same physical location or report to a family member as their immediate Supervisor.
  • Legally entitled to work in Canada.
  • Not currently within a performance improvement program related to fulfilling their current position responsibilities.
  • Post-Secondary degree/diploma in a social sciences or related field.
  • Three (3) years of experience responding to diverse client services and/or relations challenges in a supervisor role.
  • Previous experience supporting the activities of daily living for adults with disabilities, seniors and/or clients with mental health challenges;
  • Demonstrated supervisory and management skills, preferably in a related unionized, attendant service delivery work environment supporting the activities of daily living for adults with disabilities;
  • Previous scheduling experience of PSW staff within a related community support service environment
  • Excellent interpersonal skills and communication, both written and verbal are necessary for effective interaction with all levels of staff, clients and other members of the public;
  • Excellent organizational skills and attention to detail as well as the ability to take initiative
  • Ability to work independently as well as within a multidisciplinary team, problem solve, set priorities in a fast-paced work environment
  • Knowledge and understanding of related legislation including the Occupational Health & Safety Act, Regulated Health Professions Act and activities of daily living provisions;
  • Demonstrated competency with MS Office and related software applications is essential;
  • Able to communicate effectively in English – both orally and in writing
  • Able to meet the physical demands of the primary functions of the position
  • Able to travel to various locations throughout the week.

This is a great opportunity for a qualified, highly motivated individual looking to broaden their scope of responsibilities and more fully utilize their skills within a leading healthcare sector organization.

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.