The government has announced plans to appoint its first Patient Ombudsman. The Patient Ombudsman will assist patients and their caregivers who have not had their concerns resolved through existing processes at hospitals, long-term care homes or community care access centres.
As a first step in selecting a Patient Ombudsman – and to ensure that the appointee has qualities that meet the needs of patients – the Ministry of Health and Long-Term Care is asking Ontarians to fill out a brief feedback form. With this form, Ontarians will be able to identify the skills, experience and personality traits they would value most in a Patient Ombudsman.