Job category: Full Time

Job Title:                    Supervisor, Support Services

Status:                        Full Time, Permanent

Union:                        Not Applicable

Location:                   Madison and Elm

Schedule:                  40 Hours per week. Monday to Friday, Flexible hours, with on call rotation

Department:              Service Excellence & Innovation

Supervisor:                Manager, Service Excellence

Salary:

$67,171 $69,186 $71,262 $73,400 $75,602 $77,870 $80,206

Primary Responsibilities:

  • Perform client needs assessments and reassessments (through the use of tools such as InterRAI CHA and Alayacare), ongoing case management, and care coordination.
  • Work with potential clients to sign Service Agreements and where applicable Tenancy Agreements
  • Work with clients to co-design care plans based on assessed needs
  • Provide ongoing clinical support, supervision, orientation, education and training to personal support workers.
  • Contribute to the delivery of support services through team building, excellent customer service, continuous quality improvement and risk management
  • Support quality care and client/worker safety by managing a caseload of complex needs clients, participating in group supervision meetings and providing clinical consultation with the team as required
  • Facilitate and support scheduling, payroll submissions and audits, performance management and quality monitoring of support services consistent with related service agreements and governing collective agreements while ensuring the health and security of clients and staff

Requirements:

  • Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine prior to attending orientation.  Failure to provide this proof prior to attending orientation will result in rescindment of an offer of employment.
  • Successful candidate cannot have an immediate family member also be permanently assigned to work at the same physical location or report to a family member as their immediate Supervisor.
  • Legally entitled to work in Canada.
  • Post-secondary education in either social sciences or a Degree in Nursing or Diploma/Degree in Practical Nursing or related field, combined with relevant work experience responding to diverse client services and/or relations challenges in a supervisor role.
  • 3-5 years PSW supervisory and management experience, preferably in a related community support service unionized environment;
  • Previous experience supporting the activities of daily living for adults with disabilities, seniors and/or clients with mental health challenges;
  • Ability to balance many competing priorities at one time;
  • Outstanding clinical assessment skills with good judgement in understanding clients’ needs and utilizing assessment tools (interRAI (CHA) system preferred or Alayacare);
  • Previous scheduling experience of PSW staff within a related community support service environment, preferably including supportive housing;
  • Knowledge and understanding of related legislation including the Occupational Health & Safety Act, Regulated Health Professions Act and activities of daily living provisions;
  • Excellent interpersonal skills and communication, both written and verbal are necessary for effective interaction with all levels of staff, clients and other members of the public;
  • Demonstrated competency with MS Office and related software applications is essential;
  • Previous use or experience with data management systems such as MS SharePoint and Alayacare is an asset.
  • Able to travel to various locations throughout the week.

This is a great opportunity for a qualified, highly motivated individual looking to broaden their scope of responsibilities and more fully utilize their skills within a leading healthcare sector organization.

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Job Title:                    Junior Buyer

Status:                        Full-Time, Permanent                                                

Union:                        N/A; Non-Union Position

Salary:    

$50,813 $52,337 $53,908 $55,525 $57,190 $58,906 $60,673

Location:                    3 Concorde Gate

Schedule:                  40 Hours per week. Monday to Friday

 Positions Available:  1

 Department:              Corporate Services & Support

Supervisor:                Vice-President, Finance/CFO

Reporting to the VP, the Junior Buyer will support full-cycle procurement, purchasing, and inventory management activities.  The Junior Buyer will work closely with the VP Finance/CFO and key leaders in the organization in any formal request to potential suppliers to gather information, quotes or proposals (RFx), facilitating the drafting, posting, supplier Q&A, evaluation of all proposals, supporting contract management and will oversee the management of its frontline and admin inventories and supplies.

The Junior Buyer reports directly to the VP, Finance/CFO, and ultimately, to the Chief Executive Officer.

Key Responsibilities:

  1. BPSA Compliance
  • Assists the VP-Finance/CFO in ensuring all procurement activities, policies, and processes comply to Broader Public Sector Accountability (BPSA) requirements and ethical standards.
  • Completion of required documents, including but not limited to, exemption forms, on a timely basis
  • As Directed by the VP-Finance/CFO reviews procurement practices to align with regulatory updates and organization policies
  • As directed by the VP-Finance/CFO reviews and assists in tertiary research of procurement practices to align with regulatory updates and organizational policies.
  1. RFx and Second Stage Preparation
  • Assists the Request for Proposal (RFP) process, including assessing the business needs and drafting the RFP to attract qualified vendors, coordinating responses to vendor questions, guiding the internal stakeholder through the evaluation process and assists drafting the contract and negotiations.
  • Assists Bellwoods leadership in preparation for all types of procurement requests, including preparation of documents and other ad-hoc procurement requirements to meet operational needs. When applicable, prepares RFPs for capex construction and use of Canadian Construction Documents Committee (CCDC) forms.
  • Provide support in engaging Bellwoods stakeholders to develop clear and effective deliverables, technical questions and other relevant information
  • Assists in posting RFPs, RFIs and other procurement documents to relevant platforms including utilization of Enterprise Vendor of Record (VOR) and Shared Services such as Ontario Education Collaborative Marketplace (OECM), Mohawk Medbuy, and others
  • Contribute to developing new vendors as required
  1. Proposal Evaluation Support
  • Coordinates with stakeholder teams the evaluation process for all types of procurement.
  • Supports in assessment and scoring of proposals.
  • Assists in ensuring evaluation criteria are consistently applied and documented for transparency and accountability.
  • Coordinates meetings and logistic requirements with vendors and external consultants of Bellwoods.
  1. Supply and Inventory Management.
  • Monitor inventory levels and recommend restocking as needed but not limited to centralized personal protective equipment (PPE), ceiling lifts and office supplies across all sites of Bellwoods
  • Create and process purchase orders in accordance with procurement policies
  • Track and expedite orders to ensure timely delivery and resolve discrepancies.
  • Maintain accurate records of purchases, pricing, and supplier performance.
  • Collaborate with internal teams to understand purchasing needs and timelines.
  • Assist in preparing reports on purchasing activity and cost analysis.
  1. Contract Development and Management
  • Supports vendor relationship management and contribute to supplier diversity initiatives.
  • Builds relationships with various vendors and suppliers.
  • Manages and maintains a centralized system for all active contracts, tracking renewal dates, key deliverables, and compliance.
  1. Stakeholder Education
  • Acts as subject matter expert to internal stakeholders on procurement processes and procedures.
  • Develops and updates resources to support consistent procurement practices across the organization.
  1. Technology Utilization
  • Utilizes procurement software and tools to streamline processes and improve efficiency.
  • Stays updated with the latest technology trends in procurement.
  1. Health & Safety
  • Actively promote health and safety in the workplace.
  • Ensure compliance with OHSA Section 28 and other health and safety regulations
  1. Career Development
  • Ensures ongoing professional growth and development by identifying and participating in professional training and development activities.

Required Skills and Qualifications:

  • Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine.
  • Applicants must declare whether a) a family member is assigned to work at the same physical location and/or b) whether the position will be reporting to a family member as outlined in HR Policy, Restrictions- Family Members (HR-B4-01)
  • Legally entitled to work in Canada.
  • Bachelor’s degree in business administration, Supply Chain Management, or a related field, or equivalent work-related experience.
  • Certified or pursuing certification in procurement (e.g., CPPB, SCMP) or similar credentials.
  • 1-2 years of experience in purchasing or administrative support role, preferably within a BPSA-regulated environment.
  • Community health service provider or healthcare procurement experience an asset.
  • Strong understanding of procurement best practices, contract law, and compliance.
  • Familiarity with public sector or regulated procurement environments.
  • Commitment to continuous improvement and professional development.
  • Familiarity with e-procurement systems and electronic tendering processes.
  • Experience in implementing process improvements in procurement.
  • Excellent organizational and project management skills, with attention to detail and an analytical mindset.
  • Effective communication skills, with the ability to train and collaborate with stakeholders across levels.
  • Demonstrated understanding and support of the organization’s goals and objectives consistent with our client centred philosophy towards independent living.

Please note, recruitment for this position will include a psychometric assessment. 

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Job Title:                    Community Access & Intake Specialist

Status:                        Full Time, 12 Month Contract

Union:                        Not Applicable

Location:                    300 Shaw Street, Toronto

Schedule:                  40 Hours per week. Monday to Friday

Department:              Transitions & Community Partnerships

Supervisor:                Director, Transitions & Community Partnerships

Salary:

$57,779 $59,512 $61,298 $63,137 $65,031 $66,982 $68,991

Responsibilities:

 The Community Access & Intake Specialist is responsible for providing the leadership and hands on coordination of centralized intake, assessment and referral of clients to transition to a reintegration care unit, supportive housing sites, or attendant outreach services.

  • Provide formal and informal marketing and training support for Bellwoods programs. Target audiences include hospital discharge teams, discharge coordinators and Social Workers
  • Develop, maintain and manage a centralized repository of program related information
  • Provide information about programs, services, and the admissions process to clients, families, and referral sources in a professional, client-centered, and compassionate manner
  • Maintain and process referral forms from Hospital discharge teams for intake into the Reintegration Care Units (RCUs), Supportive Housing Sites, and Attendant Outreach Services
  • Maintain communication and status updates from RCU providers as required to complete the intake process
  • Ensure the provision of timely and appropriate centralized intake services in a manner consistent with the policies and philosophy of the organization, and within established budgets and controls
  • Coordinate logistics for new admissions, including appointment scheduling, file preparation, and follow-up communication with clients and care teams
  • Provides a professional resource function for Bellwoods for related intake design, presentation or implementation strategies.
  • Lead for engagement with the Attendant Services Application Centre (ASAC)
  • Assist with initial intake and screening calls, gathering essential client information and determining basic eligibility or referral needs.
  • Supports the Service Excellence & Innovation (SEI) team to identify goals and objectives with clients which will enhance their level of independence in the community and overall quality of life, as well as completing and documenting an assessment of those aspects of a client’s situation which relate to identified goals and objectives.
  • Supports the Supervisors in designing and implementing an effective individual learning plan for clients, consistent with clients’ goals and objectives.
  • Records accurate and clear notes of meetings with clients and other actions on behalf of the clients
  • Assists in the planning, implementation and evaluation, in conjunction with the Director, Transitions and Community Partnerships, of new Program initiatives
  • Provides a potential resource and support to other program staff.

Requirements:

  • Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine prior to attending orientation.  Failure to provide this proof prior to attending orientation will result in rescindment of an offer of employment.
  • Successful candidate cannot have an immediate family member also be permanently assigned to work at the same physical location or report to a family member as their immediate Supervisor.
  • Legally entitled to work in Canada.
  • Diploma or undergraduate degree in the Social Service Field, Rehabilitation and/or Nursing.
  • Two (2) to five (5) years recent experience in community setting, preferred but new graduates with relevant community experience are encouraged to apply
  • Strong organizational and multitasking skills with a keen eye for detail.
  • Exceptional listening and customer service skills, demonstrating genuine empathy and understanding in a non-judgemental way.
  • Excellent verbal and written communication skills.
  • Strong problem-solving skills, with experience in de-escalation techniques being a significant asset.
  • A solid awareness of factors leading to poverty and homelessness, and an open, non-judgmental attitude towards individuals facing low income, mental illness, addiction, and/or disabilities.
  • The ability to work independently, take initiative, and assume responsibility with minimal supervision.
  • An enthusiastic, creative, and positive mindset.
  • Strong computer literacy & knowledge of Alayacare and RM&R systems is an asset.
  • Experience in the not-for-profit sector is considered an asset.

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

 External Employment Opportunity

 

Job Title:                    Supervisor, Support Services

Status:                        Full Time, Permanent

Union:                        Not Applicable

Location:                    Across GTA (All Supportive Housing & AO Sites)

Schedule:                  40 Hours per week. Monday to Friday, Flexible hours, with on call rotation

Department:              Service Excellence & Innovation

Supervisor:                Manager, Service Excellence

Salary:

$67,171 $69,186 $71,262 $73,400 $75,602 $77,870 $80,206

 Primary Responsibilities:

  • Perform client needs assessments and reassessments (through the use of tools such as InterRAI CHA and Alayacare), ongoing case management, and care coordination.
  • Work with potential clients to sign Service Agreements and where applicable Tenancy Agreements
  • Work with clients to co-design care plans based on assessed needs
  • Provide ongoing clinical support, supervision, orientation, education and training to personal support workers.
  • Contribute to the delivery of support services through team building, excellent customer service, continuous quality improvement and risk management
  • Support quality care and client/worker safety by managing a caseload of complex needs clients, participating in group supervision meetings and providing clinical consultation with the team as required
  • Facilitate and support scheduling, payroll submissions and audits, performance management and quality monitoring of support services consistent with related service agreements and governing collective agreements while ensuring the health and security of clients and staff
  • Provides coverage across all supportive housing sites and attendant outreach

Requirements:

  • Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine prior to attending orientation.  Failure to provide this proof prior to attending orientation will result in rescindment of an offer of employment.
  • Successful candidate cannot have an immediate family member also be permanently assigned to work at the same physical location or report to a family member as their immediate Supervisor.
  • Legally entitled to work in Canada.
  • Post-secondary education in either social sciences or a Degree in Nursing or Diploma/Degree in Practical Nursing or related field, combined with relevant work experience responding to diverse client services and/or relations challenges in a supervisor role.
  • 3-5 years PSW supervisory and management experience, preferably in a related community support service unionized environment;
  • Previous experience supporting the activities of daily living for adults with disabilities, seniors and/or clients with mental health challenges;
  • Ability to balance many competing priorities at one time;
  • Outstanding clinical assessment skills with good judgement in understanding clients’ needs and utilizing assessment tools (interRAI (CHA) system preferred or Alayacare);
  • Previous scheduling experience of PSW staff within a related community support service environment, preferably including supportive housing;
  • Knowledge and understanding of related legislation including the Occupational Health & Safety Act, Regulated Health Professions Act and activities of daily living provisions;
  • Excellent interpersonal skills and communication, both written and verbal are necessary for effective interaction with all levels of staff, clients and other members of the public;
  • Demonstrated competency with MS Office and related software applications is essential;
  • Previous use or experience with data management systems such as MS SharePoint and Alayacare is an asset.
  • Able to travel to various locations throughout the week.

This is a great opportunity for a qualified, highly motivated individual looking to broaden their scope of responsibilities and more fully utilize their skills within a leading healthcare sector organization.

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

 

 External Employment Opportunity

 

Job Title:                    Supervisor, Support Services

Status:                        Full Time, Permanent

Union:                        Not Applicable

Location:                    1082 Dundas Street West

Schedule:                  40 Hours per week. Monday to Friday, Flexible hours, with on call rotation

Department:              Service Excellence & Innovation

Supervisor:                Manager, Service Excellence

Salary:

$67,171 $69,186 $71,262 $73,400 $75,602 $77,870 $80,206

 Primary Responsibilities:

  • Perform client needs assessments and reassessments (through the use of tools such as InterRAI CHA and Alayacare), ongoing case management, and care coordination.
  • Work with potential clients to sign Service Agreements and where applicable Tenancy Agreements
  • Work with clients to co-design care plans based on assessed needs
  • Provide ongoing clinical support, supervision, orientation, education and training to personal support workers.
  • Contribute to the delivery of support services through team building, excellent customer service, continuous quality improvement and risk management
  • Support quality care and client/worker safety by managing a caseload of complex needs clients, participating in group supervision meetings and providing clinical consultation with the team as required
  • Facilitate and support scheduling, payroll submissions and audits, performance management and quality monitoring of support services consistent with related service agreements and governing collective agreements while ensuring the health and security of clients and staff

Requirements:

  • Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine prior to attending orientation.  Failure to provide this proof prior to attending orientation will result in rescindment of an offer of employment.
  • Successful candidate cannot have an immediate family member also be permanently assigned to work at the same physical location or report to a family member as their immediate Supervisor.
  • Legally entitled to work in Canada.
  • Post-secondary education in either social sciences or a Degree in Nursing or Diploma/Degree in Practical Nursing or related field, combined with relevant work experience responding to diverse client services and/or relations challenges in a supervisor role.
  • 3-5 years PSW supervisory and management experience, preferably in a related community support service unionized environment;
  • Previous experience supporting the activities of daily living for adults with disabilities, seniors and/or clients with mental health challenges;
  • Ability to balance many competing priorities at one time;
  • Outstanding clinical assessment skills with good judgement in understanding clients’ needs and utilizing assessment tools (interRAI (CHA) system preferred or Alayacare);
  • Previous scheduling experience of PSW staff within a related community support service environment, preferably including supportive housing;
  • Knowledge and understanding of related legislation including the Occupational Health & Safety Act, Regulated Health Professions Act and activities of daily living provisions;
  • Excellent interpersonal skills and communication, both written and verbal are necessary for effective interaction with all levels of staff, clients and other members of the public;
  • Demonstrated competency with MS Office and related software applications is essential;
  • Previous use or experience with data management systems such as MS SharePoint and Alayacare is an asset.
  • Able to travel to various locations throughout the week.

This is a great opportunity for a qualified, highly motivated individual looking to broaden their scope of responsibilities and more fully utilize their skills within a leading healthcare sector organization.

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.