Job category: Full Time

Established in 1957, Bellwoods Centres for Community Living Inc. (Bellwoods) is a charitable, not-for-profit organization that provides community-based support services for people with physical disabilities who want to remain living independently in the community. A pioneer in providing community-based client-directed, non-medical support services and programs for persons with physical disabilities, Bellwoods offers a spectrum of services including: supportive housing, personal support, transitional programs, and educational services and activities. Their services are provided to clients who reside at one of their many housing sites or through attendant outreach services in a client’s home, school or place of employment. With a focus on a broad and deep impact in the community, Bellwoods is focused on innovation and collaboration to meet the growing needs of their clients and team.

The Chief Executive Officer is responsible for the effective leadership and management of Bellwoods in keeping with the strategic directions and objectives established for the organization.  With an emphasis on excellence in enabling our clients to enjoy the benefits of Independent Living as well as innovation and collaboration, the CEO will assess the current environment, work with the Board to review and refine existing strategic objectives  and directions as well as develop new ones intended to implement and evolve the current programs and services offered by the organization. The CEO will build trust with the staff, clients, Board and service providers, and ensure the continued growth of the organization.  They will ensure that Bellwoods plays an important role as a thought leader and change agent in the sector, advocating effectively for the sector and its clients.

The ideal candidate is an experienced Chief Executive Officer, who has a solid understanding of the health care and  community support services sector with knowledge and understanding of the independent living philosophy and approach.   You will have excellent relationship building skills with both our internal and external stakeholders and have demonstrated expertise to lead, mentor and inspire a passionate team. You approach your responsibilities in a transparent, approachable and collaborative manner and are committed to continuing to provide the best quality of care to our clients while recognizing the value of our staff’s contribution in meeting our mission –  fostering independent living through excellence and innovation.  You understand the importance of engaging clients and incorporating the values of equity, diversity and inclusion in all aspects of the organization.    You possess a post-secondary degree in public/health administration or related degree,  bring a minimum of 10 years of progressive executive level experience in the health care or community support sector and have demonstrated experience working with a  Board of Directors.

To Apply

Bellwoods has partnered with The Osborne Group to fill this position.  Applications should be submitted by email to Gabrielle Bochynek at  gbochynek@osborne-group.com no later than Friday, March 8, 2024.

In accordance with the Accessibility for Ontarians with Disabilities Act, upon request, accommodation will be provided by  Bellwoods Centres for Independent Living throughout the recruitment, selection and/or assessment process to applicants with disabilities.

Established in 1957, Bellwoods Centres for Community Living Inc. (Bellwoods) is a charitable, not-for-profit organization that provides community-based support services for people with physical disabilities who want to remain living independently in the community. A pioneer in providing community-based client-directed, non-medical support services and programs for persons with physical disabilities, Bellwoods offers a spectrum of services including: supporting housing, personal support, transitional programs, and educational services and activities. Their services are provided to clients who reside at one of their many housing sites or through attendant outreach services in a client’s home, school or place of employment. With a focus on a broad and deep impact in the community, Bellwoods is focused on innovation and collaboration to meet the growing needs of their clients and team.

This is an opportunity for meaningful impact, and to provide guidance for an organization which creates opportunities and possibilities to individuals who need support. The Vice President, Finance & CFO (VP) role provides strategic and operational leadership for the overall financial health and well-being of the organization across the full continuum of client and community system care/services at Bellwoods. Reporting directly to the CEO, the VP is responsible for the management of Bellwoods’ finances, including financial planning, financial reporting, accounts payable, receivables and payroll functions, ensuring appropriate internal controls are in place and will oversee the insurance program.

The ideal candidate is an experience financial leader, who appreciates the complexities of a multi-faceted social services organization. You demonstrate curiosity when presented with a challenge, and bring a strategic capacity to identify and act on opportunities that improve overall business efficiencies and performance. You bring a strong business acumen and demonstrate skills in collaboration and partnership with a range of stakeholders. You pride yourself in being a leader who can motivate and guide their team so they and the organization can reach their full potential. You bring a minimum of 10 years of progressive leadership experience in finance and accounting, and demonstrated experience of accountability of financial operations, systems and reporting in social services, NFP, public health, or the broader public service. A CPA designation is required.

To Apply

To fill this position, Bellwoods has partnered with leadership advisory firm Odgers Berndtson. Applications are encouraged immediately and should be submitted online at https://careers.odgersberndtson.com/en-ca/29201. For more information, please contact Camille Petitti of Odgers Berndtson, at camille.petitti@odgersberndtson.com. We would like to thank all applicants but regret that we are only able to personally contact those individuals whose backgrounds best match the requirements for the role.

Diversity, Equity and Inclusion

Bellwoods is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Odgers Berndtson and Bellwoods Centres for Independent Living throughout the recruitment, selection and/or assessment process to applicants with disabilities.

 

Odgers Berndtson is deeply committed to diversity, equity and inclusion in all the work that we do. As part of our efforts to better understand our ability to reach as broad a pool of candidates as possible for our searches, our DEI team would like to encourage you to take a moment and access our Self-Declaration Form.

Job Title:                    Director, Quality

Status:                        Full Time, Permanent

Union:                        N/A; Non-Union Position

Location:                    3 Concorde Gate, Toronto / Remote Hybrid

Schedule:                  40 Hours per week. Monday to Friday, Flexible hours, with on call rotation

Department:              Service Excellence & Innovation

Supervisor:                Vice President, Service Excellence & Innovation

Salary:    

$82,685

$85,166

$87,721

$90,352

$93,063

$95,855

$98,730

 

Established over 60 years ago, Bellwoods is a charitable, not-for-profit organization providing community-based, client directed support services, client and family centered care, Independent Living education programs, and accessible, affordable housing. Services are provided to individuals 16 years of age or older with physical support needs, seniors, and individuals with mental health and addiction challenges as well as those at risk of homelessness. Bellwoods has been accredited by Accreditation Canada since 2007 and in 2013, 2018 and 2022, received the highest accreditation decision of “Accredited with Exemplary Standing.”

Bellwoods provides personal support services to people living in the community and at its seven housing sites. It also offers a range of Transition Programs that include a reintegration unit, in-home respite, outreach, education and care navigation to support clients ready to leave hospital following an illness or a debilitating injury. Bellwoods focuses on meeting community needs through partnership development to support health system priorities. Our voluntary Board of Directors represent the communities we serve.

The Role:

This is an exciting opportunity for a seasoned quality improvement professional who enjoys working in, a team-oriented environment focused on enhancing services to our clientele and our community support service sector via innovative programs and initiatives.   Reporting directly to our Vice President, Service Excellence & Innovation, the incumbent will play a critical leadership role to inspire, motivate and lead the development and implementation of an enhanced continuous quality improvement and client-centered service culture for Bellwoods.

The incumbent is responsible to ensure the organization implements actions that ensure excellence and safe service experience; oversee quality improvement/risk management for the organization; timely response and processes to investigations and ensure compliance with both required organizational practices and standards affiliated with Accreditation Canada, and any relevant legislation.

The organization will be looking to the incumbent in this role to be a key source of leadership on all quality improvement initiatives, staff education, and client engagement methodology.  In this role, there is requirement for Board reporting.  As the organization’s designated Privacy Officer, the ability to provide guidance and leadership on related communications and record custody matters is also a core responsibility.

• Support the strategic goals through the development and implementation/enforcement of organizational quality and risk policies and procedures with evidence-based practice to enhance safety, optimize client outcomes; support standardization of processes; and ensure excellence in service delivery.
• Review, evaluate and recommend all procedures required to ensure alignment with quality and risk policy guidelines including privacy.

• Develop, lead, evaluate and continually improve the Quality Improvement Plan, adoption of best practices, and implementation of quality objectives.
• Lead the organization’s compliance with Accreditation Canada and establish quality standards aligned with Accreditation Canada’s requirements across the organization with the ultimate goal of maintaining exemplary status.
• Lead and chair Quality Committees and Councils or their equivalent and prepare and present Board level plans & reports.
• Monitor internal quality surveillance to ensure that it is being delivered at a high standard. Provide recommendations to reflect continuous quality enhancement.

• Oversee a team of Clinicians who perform quality audit/inspections to establish and ensure the accuracy/integrity of processes.
• Develop Infection Prevention & Control educational resources and lead support.
• Maintenance of the ethics framework and provide ethical consultation, as required consistent with Community Ethic Network and/or organizational principles.
• Oversee the standardization and management of client health information (records).
• Establish policies and procedures to meet Personal Health Information Protection legislation and other legislation and statutes that govern health information management, confidentiality and release of information.
• Create and manage client incident management system.
• Provide expert guidance and recommendation for complex incidents;
• Lead the organization’s collection and analysis of client incident data and design improvement strategies to improve client safety.
• Conduct Root Cause Analysis (RCA) in conjunction with and support of relevant operational management for life threatening level events.
• Provides support to the Client Advisory Committee.

Requirements:

• Regulated health professional with a current registration and in good standing with their respective Ontario College, or a Professional degree in a health discipline with Quality Certification.
• Three (3) to Five (5) years of experience specializing in quality, safety and client engagement.
• Comprehensive Experience and knowledge relevant to Accreditation Canada standards, the Qmentum processes.
• Proven strength in infection prevention and control processes, principles and medical device safety.
• Demonstrated expertise and leadership in quality and risk management theory and practice in progressively more responsible roles.
• Knowledge of relevant applicable legislation in such areas as health, privacy, freedom of information and workplace safety.
• Ability to work independently as well as within a multidisciplinary team, multitask and set priorities.
• Experience working with a wide variety of community service providers, with in-depth knowledge in health care, home support services, the community support services sector, and the independent living philosophy.
• Innovator and change agent who prides themselves on rapid execution, accountability and mentoring people. The leader must be adept at researching leading practices; engaging stakeholders in the design of initiatives based on best practices.
• Demonstrated strong communications skills both verbal and written including Microsoft Office programs proficiency.
• Knowledge of Ministry of Health operations and regulations related to privacy and program transitions.
• Experience in the oversight of education and training of frontline staff related to PSW skills training, special functions, etc. preferred.
• Experience with community engagement best practices and evidence-based initiatives as it relates to independent living preferred.

This position offers a rewarding opportunity for a qualified, highly motivated individual to more fully develop and broaden their skills and scope of responsibilities within a leading healthcare sector organization whose vision is “a future where barriers do not exist.”

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.