Job category: Temporary

Job Title:                    Supervisor, Support Services

Status:                        Full Time, Permanent

Union:                        Not Applicable

Location:                   Madison and Elm

Schedule:                  40 Hours per week. Monday to Friday, Flexible hours, with on call rotation

Department:              Service Excellence & Innovation

Supervisor:                Manager, Service Excellence

Salary:

$67,171

$69,186

$71,262

$73,400

$75,602

$77,870

$80,206

Primary Responsibilities:

• Perform client needs assessments and reassessments (through the use of tools such as InterRAI CHA and Alayacare), ongoing case management, and care coordination.
• Work with potential clients to sign Service Agreements and where applicable Tenancy Agreements
• Work with clients to co-design care plans based on assessed needs
• Provide ongoing clinical support, supervision, orientation, education and training to personal support workers.
• Contribute to the delivery of support services through team building, excellent customer service, continuous quality improvement and risk management
• Support quality care and client/worker safety by managing a caseload of complex needs clients, participating in group supervision meetings and providing clinical consultation with the team as required
• Facilitate and support scheduling, payroll submissions and audits, performance management and quality monitoring of support services consistent with related service agreements and governing collective agreements while ensuring the health and security of clients and staff

Requirements:

• Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine prior to attending orientation.  Failure to provide this proof prior to attending orientation will result in rescindment of an offer of employment.
• Successful candidate cannot have an immediate family member also be permanently assigned to work at the same physical location or report to a family member as their immediate Supervisor.
• Legally entitled to work in Canada.
• Post-secondary education in either social sciences or a Degree in Nursing or Diploma/Degree in Practical Nursing or related field, combined with relevant work experience responding to diverse client services and/or relations challenges in a supervisor role.
• 3-5 years PSW supervisory and management experience, preferably in a related community support service unionized environment;
• Previous experience supporting the activities of daily living for adults with disabilities, seniors and/or clients with mental health challenges;
• Ability to balance many competing priorities at one time;
• Outstanding clinical assessment skills with good judgement in understanding clients’ needs and utilizing assessment tools (interRAI (CHA) system preferred or Alayacare);
• Previous scheduling experience of PSW staff within a related community support service environment, preferably including supportive housing;
• Knowledge and understanding of related legislation including the Occupational Health & Safety Act, Regulated Health Professions Act and activities of daily living provisions;
• Excellent interpersonal skills and communication, both written and verbal are necessary for effective interaction with all levels of staff, clients and other members of the public;
• Demonstrated competency with MS Office and related software applications is essential;
• Previous use or experience with data management systems such as MS SharePoint and Alayacare is an asset.
• Able to travel to various locations throughout the week.

This is a great opportunity for a qualified, highly motivated individual looking to broaden their scope of responsibilities and more fully utilize their skills within a leading healthcare sector organization.

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Job Title:                    Community Access & Intake Specialist

Status:                        Full Time, 12 Month Contract

Union:                        Not Applicable

Location:                    300 Shaw Street, Toronto

Schedule:                  40 Hours per week. Monday to Friday

Department:              Transitions & Community Partnerships

Supervisor:                Director, Transitions & Community Partnerships

Salary:

$57,779

$59,512

$61,298

$63,137

$65,031

$66,982

$68,991

Responsibilities:

 The Community Access & Intake Specialist is responsible for providing the leadership and hands on coordination of centralized intake, assessment and referral of clients to transition to a reintegration care unit, supportive housing sites, or attendant outreach services.

• Provide formal and informal marketing and training support for Bellwoods programs. Target audiences include hospital discharge teams, discharge coordinators and Social Workers
• Develop, maintain and manage a centralized repository of program related information
• Provide information about programs, services, and the admissions process to clients, families, and referral sources in a professional, client-centered, and compassionate manner
• Maintain and process referral forms from Hospital discharge teams for intake into the Reintegration Care Units (RCUs), Supportive Housing Sites, and Attendant Outreach Services
• Maintain communication and status updates from RCU providers as required to complete the intake process
• Ensure the provision of timely and appropriate centralized intake services in a manner consistent with the policies and philosophy of the organization, and within established budgets and controls
• Coordinate logistics for new admissions, including appointment scheduling, file preparation, and follow-up communication with clients and care teams
• Provides a professional resource function for Bellwoods for related intake design, presentation or implementation strategies.
• Lead for engagement with the Attendant Services Application Centre (ASAC)
• Assist with initial intake and screening calls, gathering essential client information and determining basic eligibility or referral needs.
• Supports the Service Excellence & Innovation (SEI) team to identify goals and objectives with clients which will enhance their level of independence in the community and overall quality of life, as well as completing and documenting an assessment of those aspects of a client’s situation which relate to identified goals and objectives.
• Supports the Supervisors in designing and implementing an effective individual learning plan for clients, consistent with clients’ goals and objectives.
• Records accurate and clear notes of meetings with clients and other actions on behalf of the clients
• Assists in the planning, implementation and evaluation, in conjunction with the Director, Transitions and Community Partnerships, of new Program initiatives
• Provides a potential resource and support to other program staff.

Requirements:

• Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine prior to attending orientation.  Failure to provide this proof prior to attending orientation will result in rescindment of an offer of employment.

• Successful candidate cannot have an immediate family member also be permanently assigned to work at the same physical location or report to a family member as their immediate Supervisor.
• Legally entitled to work in Canada.
• Diploma or undergraduate degree in the Social Service Field, Rehabilitation and/or Nursing.
• Two (2) to five (5) years recent experience in community setting, preferred but new graduates with relevant community experience are encouraged to apply
• Strong organizational and multitasking skills with a keen eye for detail.
• Exceptional listening and customer service skills, demonstrating genuine empathy and understanding in a non-judgemental way.
• Excellent verbal and written communication skills.
• Strong problem-solving skills, with experience in de-escalation techniques being a significant asset.
• A solid awareness of factors leading to poverty and homelessness, and an open, non-judgmental attitude towards individuals facing low income, mental illness, addiction, and/or disabilities.
• The ability to work independently, take initiative, and assume responsibility with minimal supervision.
• An enthusiastic, creative, and positive mindset.
• Strong computer literacy & knowledge of Alayacare and RM&R systems is an asset.
• Experience in the not-for-profit sector is considered an asset.

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Job Title:                    Supervisor, Support Services

Status:                        Full Time, Contract

Contract Length:      12 months with possibility of extension

Union:                        Not Applicable

Location:                    Walton & Deauville Supportive Housing

Schedule:                  40 Hours per week. Monday to Friday, Flexible hours, with on call rotation

Department:              Service Excellence & Innovation

Supervisor:                Manager, Service Excellence

Salary:

$67,171

$69,186

$71,262

$73,400

$75,602

$77,870

$80,206

Primary Responsibilities:

• Perform client needs assessments and reassessments (through the use of tools such as InterRAI CHA and Alayacare), ongoing case management, and care coordination.
• Work with potential clients to sign Service Agreements and where applicable Tenancy Agreements
• Work with clients to co-design care plans based on assessed needs
• Provide ongoing clinical support, supervision, orientation, education and training to personal support workers.
• Contribute to the delivery of support services through team building, excellent customer service, continuous quality improvement and risk management
• Support quality care and client/worker safety by managing a caseload of complex needs clients, participating in group supervision meetings and providing clinical consultation with the team as required
• Facilitate and support scheduling, payroll submissions and audits, performance management and quality monitoring of support services consistent with related service agreements and governing collective agreements while ensuring the health and security of clients and staff

Requirements:

• Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine prior to attending orientation.  Failure to provide this proof prior to attending orientation will result in rescindment of an offer of employment.
• Successful candidate cannot have an immediate family member also be permanently assigned to work at the same physical location or report to a family member as their immediate Supervisor.
• Legally entitled to work in Canada.
• Post-secondary education in either social sciences or a Degree in Nursing or Diploma/Degree in Practical Nursing or related field, combined with relevant work experience responding to diverse client services and/or relations challenges in a supervisor role.
• 3-5 years PSW supervisory and management experience, preferably in a related community support service unionized environment;
• Previous experience supporting the activities of daily living for adults with disabilities, seniors and/or clients with mental health challenges;
• Ability to balance many competing priorities at one time;
• Outstanding clinical assessment skills with good judgement in understanding clients’ needs and utilizing assessment tools (interRAI (CHA) system preferred or Alayacare);
• Previous scheduling experience of PSW staff within a related community support service environment, preferably including supportive housing;
• Knowledge and understanding of related legislation including the Occupational Health & Safety Act, Regulated Health Professions Act and activities of daily living provisions;
• Excellent interpersonal skills and communication, both written and verbal are necessary for effective interaction with all levels of staff, clients and other members of the public;
• Demonstrated competency with MS Office and related software applications is essential;
• Previous use or experience with data management systems such as MS SharePoint and Alayacare is an asset.
• Able to travel to various locations throughout the week.

This is a great opportunity for a qualified, highly motivated individual looking to broaden their scope of responsibilities and more fully utilize their skills within a leading healthcare sector organization.

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Employment Opportunity

 Job Title:                    Procurement Specialist

Status:                        Full-Time (Contract for 1 year)                                  

 Union:                        N/A; Non-Union Position

Salary:    

$67,171

$69,186

$71,262

$73,400

$75,602

$77,870

$80,206

 Location:                    3 Concorde Gate

 Schedule:                  40 Hours per week. Monday to Friday

 Positions Available:  1

 Department:              Corporate Services & Support

Supervisor:                Vice-President, Finance/CFO

The Role:

The Procurement Specialist leads and supports procurement activities across the organization, ensuring compliance with the Broader Public Sector Accountability Act (BPSA). In addition to this, the procurement specialist is responsible for the supply and inventory management at Bellwoods. This role involves working closely with stakeholders to develop Requests for Proposals (RFPs) and Requests for Information (RFIs), facilitating the evaluation of proposals, supporting contract management and oversees the management of its frontline and administration-related inventories and supplies. The Procurement Specialist will play a key role in ensuring that all procurement and inventory and supply management processes are transparent, efficient, and aligned with organizational standards.

The Procurement Specialist reports directly to the Vice President, Finance/CFO, and ultimately, to the Chief Executive Officer.

Key Responsibilities:

1. BPSA Compliance

• Ensures that all procurement activities adhere to BPSA requirements, maintaining compliance and ethical standards across all processes.
• Regularly reviews procurement practices to align with regulatory updates and organizational policies.

2. RFP and RFI Preparation

• Collaborates with stakeholders by leading the process of preparing RFPs, RFIs, and other procurement documents, ensuring clarity, accuracy, and completeness.
• Provides guidance to departments on best practices for developing clear and effective procurement documentation.

3. Proposal Evaluation Support

• Works closely with business teams to ensure adherence to the evaluation process for RFPs and RFIs.
• Assists in the assessment and scoring of proposals, ensuring a fair and objective selection process.
• Ensures evaluation criteria are consistently applied and documented for transparency and accountability.

4. Supply and Inventory Management

• Ensures adequate office and personal protective equipment (PPE) supplies by reducing and/or avoiding significant excess or shortage of inventory.
• Prepares report and analysis for various stakeholders on inventory usage and cost trends.
• Identifies and implements cost effective and transparent processes to distribute supplies/inventories across sites that promotes transparency and accountability.

5. Contract Development and Management

• Builds relationships with various vendors and suppliers.
• Partners with the Executive Team to negotiate terms and develop contracts with successful proponents.
• Drafts, reviews, and finalizes contract terms, ensuring all relevant terms and conditions are included and reviewed by appropriate subject matter experts including legal and finance, for Executive Approval.
• Manages and maintains a centralized system for all active contracts, tracking renewal dates, key deliverables, and compliance.

6. Stakeholder Education & Training

• Acts as the subject matter expert to internal stakeholders on procurement policies, processes, and compliance requirements.
• Provides training on the procurement lifecycle, documentation needs, and compliance obligations.
• Develops and updates resources to support consistent procurement practices across the organization.

7. Risk Management

• Identifies potential risks in the procurement process and develops mitigation strategies.
• Ensures that all procurement activities are conducted in a manner that minimizes risk to the organization.

8. Sustainability and Ethical Sourcing

• Promotes sustainable and ethical sourcing practices.
• Ensures suppliers adhere to environmental and social governance (ESG) standards.

9. Technology Utilization

• Utilizes procurement software and tools to streamline processes and improve efficiency.
• Stays updated with the latest technology trends in procurement.

Required Skills and Qualifications:

• Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine.
• Bachelor’s degree in business administration, Supply Chain Management, or a related field.
• Certification in procurement (e.g., CPPB, SCMP) or similar credentials, an asset.
• Three (3) years of experience in procurement or contract management, preferably within a BPSA-regulated environment.
• Community health service provider or healthcare procurement experience an asset.
• Strong understanding of procurement best practices, contract law, and compliance.
• Excellent organizational and project management skills, with attention to detail and an analytical mindset.
• Effective communication skills, with the ability to train and collaborate with stakeholders across levels.
• Familiarity with public sector or regulated procurement environments.
• Strong negotiation and stakeholder management skills.
• Familiarity with e-procurement systems and electronic tendering processes.
• Commitment to continuous improvement and professional development.
• Experience in implementing process improvements in procurement.

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.