Temporary - Bellwoods Centres

Community Integration Worker

Job Title: Community Integration Worker

Status: Full Time, Contract

Contract Length: 12 months

Union: N/A; Non-Union Position

Salary:

$50,813

$52,337

$53,908

$55,525

$57,190

$58,906

$60,673

Location: City of Toronto

Schedule: 40 Hours per week. Monday to Friday

Positions Available: 1

Department: Service Excellence and Innovation Team

Supervisor: Director, Transitions and Community Partnerships

Bellwoods is seeking one full-time, temporary Community Integration Worker to join our Service Excellence and Innovation team. The successful candidates will join an already established multidisciplinary team focused on supporting individuals to successfully reside in a community-based setting within our supportive housing sites or their own homes (through our attendant care outreach program), consistent with our independent living philosophy.

The Role:

This is an exciting opportunity for a motivated individual who enjoys working in a fast paced, team-oriented environment under the direction of our Director of Transitions and Community Partnership. The position requires creative problem solving and a dedication and focus on client success through optimization of independent living skills. The Community Integration Worker (CIW) is responsible for working with the Independent Living Facilitators, Support Service Supervisors and the entire client support team to support client success in transitions across the organization, whether from hospital into our supportive housing community or their own homes. As well, the Community Integration Worker will work directly with clients in our community to support their ability to live independently and achieve goals related to improved quality of life, safety and community engagement. To achieve these, the position involves:

Embodying anti-racist, anti-oppressive, equity-seeking practices in all aspects of work, including with participants, community members, volunteers, neighbours, Bellwoods staff, stakeholders, networks, and others
Working with Bellwoods clients and staff to support safe, effective and positive transitions.
Working as part of the client service team to develop and execute a comprehensive, goal-oriented plan, that may include carrying out direct teaching of independent living skills, active problem solving with clients, behavioural support, case management or coordination to link community resources and/or additional system navigation. Opportunity also exists to develop and facilitate group programs.
Training and skill development with Support Service Workers (PSW staff) as needed to support client achievement of their independent living goals working in partnership with the whole support team (includes the PSW staff, Supervisor, Clinical Resource Team, Service Coordinator and/or the Independent Living Facilitators).
Creating education and reference materials specific to the client, taking in to consideration their communication methods, learning preferences/styles and tools available that would allow the client to have ongoing mastery and independence in community living skills.
Work collaboratively under the direction/supervision of the client’s Independent Living Facilitator and/or Support Services Supervisor to achieve client’s participation in the community and ability to live independently as they choose.
Detailed documentation of plan and follow-up in the Bellwoods electronic charting system, Alayacare as per the rules governing handling and sharing of Personal Health Information (PHI).
Performing administrative duties such as preparation of reports, committee participation and providing input into policy and procedure development.
Participation in program development including updating and evaluating of tools (forms, computer programs) as well as collecting and reporting data related to their work activities and achievement of client outcomes.
Participation in Bellwoods candidate reviews to provide feedback and insight in to the opportunities for learning and improved independence that may be possible with one on one work with the client, that will help determine the client’s potential for success at Bellwoods SH and RCU.
Utilizing a biopsychosocial model to meet the needs of client’s in our community to find meaning and purpose in their day to day lives, as well as adjust and find opportunities to integrate into the broader community.

Requirements:

Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine.
Applicants must declare whether a) a family member is assigned to work at the same physical location and/or b) whether the position will be reporting to a family member as outlined in HR Policy, Restrictions- Family Members (HR-B4-01).
Legally entitled to work in Canada.
Post-secondary degree or diploma in health, social, human services or behavioural sciences such as OTA, PTA, Social Service Worker, or Therapeutic Recreation/Recreation Therapy, Community Services Worker, required
Experience with assessment and development of treatment plans to promote success in living in an independent setting related to a physical disability, acquired brain injury, trauma, dementia, and/or mental health and addiction challenges
Two (2) years recent experience with case management and delivering direct services (such as behavior support, independent living skills) to clients in a community setting, required
Strong clinical treatment skills and case management/care coordination skills, required
Working knowledge of community programs and services, and the initiative to proactively search for new resources including housing or other services to meet identified gaps identified in client supports.
Hospital to community transition planning experience, considered an asset
Ability to work independently as well as within a multidisciplinary team, multitask and set priorities
Excellent communication skills verbal and written, in particular, the ability to negotiate, mediate and advocate.
Demonstrated ability to work with individuals, their care team members, caregivers and others in their support network to achieve their goals and support them to remain in a community-based environment.
Ability to travel to multiple work/assessment sites is essential

Bellwoods is committed to inclusive and accessible recruitment practices for applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Supervisor, Support Services

Job Title: Supervisor, Support Services

Status: Full Time, Contract

Contract Length: 12-Month Contract

Union: Not Applicable

Location: Dundas Supportive Housing

Schedule: 40 Hours per week. Hybrid, Monday to Friday, Flexible hours, with on call rotation

Department: Service Excellence & Innovation

Supervisor: Manager, Service Excellence

Salary:

$65,215

$67,171

$69,187

$71,262

$73,400

$75,602

$77,870

Primary Responsibilities:

Perform client needs assessments and reassessments (through the use of tools such as InterRAI CHA and Alayacare), ongoing case management, and care coordination.
Work with potential clients to sign Service Agreements and where applicable Tenancy Agreements
Work with clients to co-design care plans based on assessed needs
Provide ongoing clinical support, supervision, orientation, education and training to personal support workers.
Contribute to the delivery of support services through team building, excellent customer service, continuous quality improvement and risk management
Support quality care and client/worker safety by managing a caseload of complex needs clients, participating in group supervision meetings and providing clinical consultation with the team as required
Facilitate and support scheduling, payroll submissions and audits, performance management and quality monitoring of support services consistent with related service agreements and governing collective agreements while ensuring the health and security of clients and staff

Requirements:

Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine prior to attending orientation. Failure to provide this proof prior to attending orientation will result in rescindment of an offer of employment.

Successful candidate cannot have an immediate family member also be permanently assigned to work at the same physical location or report to a family member as their immediate Supervisor.
Legally entitled to work in Canada.
Post-secondary education in either social sciences or a Degree in Nursing or Diploma/Degree in Practical Nursing or related field, combined with relevant work experience responding to diverse client services and/or relations challenges in a supervisor role.
3-5 years PSW supervisory and management experience, preferably in a related community support service unionized environment;
Previous experience supporting the activities of daily living for adults with disabilities, seniors and/or clients with mental health challenges;
Ability to balance many competing priorities at one time;
Outstanding clinical assessment skills with good judgement in understanding clients’ needs and utilizing assessment tools (interRAI (CHA) system preferred or Alayacare);
Previous scheduling experience of PSW staff within a related community support service environment, preferably including supportive housing;
Knowledge and understanding of related legislation including the Occupational Health & Safety Act, Regulated Health Professions Act and activities of daily living provisions;
Excellent interpersonal skills and communication, both written and verbal are necessary for effective interaction with all levels of staff, clients and other members of the public;
Demonstrated competency with MS Office and related software applications is essential;
Previous use or experience with data management systems such as MS SharePoint and Alayacare is an asset.
Able to travel to various locations throughout the week.

Procurement Specialist

Employment Opportunity

Job Title: Procurement Specialist

Status: Full-Time (Contract for 1 year)

Union: N/A; Non-Union Position

Salary:

$67,171

$69,186

$71,262

$73,400

$75,602

$77,870

$80,206

Location: 3 Concorde Gate

Schedule: 40 Hours per week. Monday to Friday

Positions Available: 1

Department: Corporate Services & Support

Supervisor: Vice-President, Finance/CFO

The Role:

The Procurement Specialist leads and supports procurement activities across the organization, ensuring compliance with the Broader Public Sector Accountability Act (BPSA). In addition to this, the procurement specialist is responsible for the supply and inventory management at Bellwoods. This role involves working closely with stakeholders to develop Requests for Proposals (RFPs) and Requests for Information (RFIs), facilitating the evaluation of proposals, supporting contract management and oversees the management of its frontline and administration-related inventories and supplies. The Procurement Specialist will play a key role in ensuring that all procurement and inventory and supply management processes are transparent, efficient, and aligned with organizational standards.

The Procurement Specialist reports directly to the Vice President, Finance/CFO, and ultimately, to the Chief Executive Officer.

Key Responsibilities:

BPSA Compliance

Ensures that all procurement activities adhere to BPSA requirements, maintaining compliance and ethical standards across all processes.
Regularly reviews procurement practices to align with regulatory updates and organizational policies.

RFP and RFI Preparation

Collaborates with stakeholders by leading the process of preparing RFPs, RFIs, and other procurement documents, ensuring clarity, accuracy, and completeness.
Provides guidance to departments on best practices for developing clear and effective procurement documentation.

Proposal Evaluation Support

Works closely with business teams to ensure adherence to the evaluation process for RFPs and RFIs.
Assists in the assessment and scoring of proposals, ensuring a fair and objective selection process.
Ensures evaluation criteria are consistently applied and documented for transparency and accountability.

Supply and Inventory Management

Ensures adequate office and personal protective equipment (PPE) supplies by reducing and/or avoiding significant excess or shortage of inventory.
Prepares report and analysis for various stakeholders on inventory usage and cost trends.
Identifies and implements cost effective and transparent processes to distribute supplies/inventories across sites that promotes transparency and accountability.

Contract Development and Management

Builds relationships with various vendors and suppliers.
Partners with the Executive Team to negotiate terms and develop contracts with successful proponents.
Drafts, reviews, and finalizes contract terms, ensuring all relevant terms and conditions are included and reviewed by appropriate subject matter experts including legal and finance, for Executive Approval.
Manages and maintains a centralized system for all active contracts, tracking renewal dates, key deliverables, and compliance.

Stakeholder Education & Training

Acts as the subject matter expert to internal stakeholders on procurement policies, processes, and compliance requirements.
Provides training on the procurement lifecycle, documentation needs, and compliance obligations.
Develops and updates resources to support consistent procurement practices across the organization.

Risk Management

Identifies potential risks in the procurement process and develops mitigation strategies.
Ensures that all procurement activities are conducted in a manner that minimizes risk to the organization.

Sustainability and Ethical Sourcing

Promotes sustainable and ethical sourcing practices.
Ensures suppliers adhere to environmental and social governance (ESG) standards.

Technology Utilization

Utilizes procurement software and tools to streamline processes and improve efficiency.
Stays updated with the latest technology trends in procurement.

Required Skills and Qualifications:

Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine.
Bachelor’s degree in business administration, Supply Chain Management, or a related field.
Certification in procurement (e.g., CPPB, SCMP) or similar credentials, an asset.
Three (3) years of experience in procurement or contract management, preferably within a BPSA-regulated environment.
Community health service provider or healthcare procurement experience an asset.
Strong understanding of procurement best practices, contract law, and compliance.
Excellent organizational and project management skills, with attention to detail and an analytical mindset.
Effective communication skills, with the ability to train and collaborate with stakeholders across levels.
Familiarity with public sector or regulated procurement environments.
Strong negotiation and stakeholder management skills.
Familiarity with e-procurement systems and electronic tendering processes.
Commitment to continuous improvement and professional development.
Experience in implementing process improvements in procurement.

Digital Health Solution Specialist

Job Title: Digital Health Solution Specialist

Status: Full Time, One (1) Year Contract

Union: N/A; Non-Union Position

Salary:

$50,813

$52,337

$53,908

$55,525

$57,190

$58,906

$60,673

Location: 3 Concorde Gate

Schedule: 40 Hours per week. Monday to Friday

Positions Available: 1

Department: Corporate Services & Support

Supervisor: Director, IT

The Digital Health Solution Specialist will optimize and expand our use of the AlayaCare platform across various departments, including HR, Finance, and Client Services. This role is crucial in maximizing the functionality and efficiency of our AlayaCare system, ensuring it is fully aligned with the needs of each department. The Digital Health Solution Specialist will be responsible for evaluating system improvements, implementing new modules, training users, and driving broader adoption of the software across the organization.

Primary Responsibilities:

Conduct focus groups within each department to assess current state needs and priorities.
Work closely with departmental stakeholders to assess their unique requirements and tailor solutions accordingly.
Analyze and identify areas for improvement within the AlayaCare system to enhance operational efficiency and meet organizational needs.
Develop recommendations for system configuration updates, integrations, and module expansions to optimize workflows and functionality.
Research, test, and implement new AlayaCare modules to expand platform usage and drive added value across departments.
Develop clear project plans for module rollouts, coordinating with relevant teams for successful implementation.
Ensure seamless integration of new modules with existing systems, collaborating with IT as needed.
Conduct training sessions and create documentation to help staff understand and efficiently use AlayaCare’s features.
Serve as the primary point of contact for user support, addressing questions and troubleshooting issues as they arise.
Gather and respond to user feedback to ensure continuous improvement and user satisfaction.
Facilitate the expansion of AlayaCare usage into HR, Finance, and Client Services, customizing workflows and tools for each department’s specific needs.
Collaborate with department heads and Business Intelligence to define objectives and KPIs for AlayaCare adoption within each team.
Conduct training and onboarding sessions for new departments, helping them integrate AlayaCare into their daily operations.
Regularly assess system performance and user adoption, identifying trends, issues, and opportunities for further improvement.
Provide reports to management on key metrics, system updates, and project progress, ensuring alignment with organizational goals.
Stay current on AlayaCare updates and best practices, notifying departments of potential impacts and to keep the organization ahead of new features and industry standards.

Requirements:

Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine.
Applicants must declare whether a) a family member is assigned to work at the same physical location and/or b) whether the position will be reporting to a family member as outlined in HR Policy, Restrictions- Family Members (HR-B4-01)
Legally entitled to work in Canada.
Post-Secondary Education in Health, Business, or Analytics disciplines such as eHealth, Business Analysis, Health Informatics
Two years experience with Alaya Care is an asset
Background in community health service delivery
Moderate to strong technology skills such as Microsoft Suite, Power BI, Google Looker
Understanding of data structures and data analytic
Excellent interpersonal skills and communication, both written and verbal are necessary for effective interaction with all levels of staff;
Excellent organizational skills and attention to detail as well as the ability to take initiative
Ability to work independently as well as within a multidisciplinary team, problem solve, set priorities in a fast-paced work environment
Demonstrated competency with MS Office and related software applications is essential;
Able to communicate effectively in English – both orally and in writing

After Hours Coordinator (9 months)

Internal Employment Opportunity

Job Title: After Hours Coordinator
Status: Part-Time, Temporary
Contract Length: 9 Months
Union: Not Applicable
Location: Remote
Minimum Hours: 20 Hours per week
Schedule: Rotating Schedule

M-F 6:00 am to 8:30 am
M-F 4:30 pm to 12:00 am
Sat-Sun 6:00 am – 3:00 pm
Sat-Sun 3:00pm -12:00 am

Rate of Pay: $16.55 per hour
Department: Scheduling
Supervisor: Manager, Service Excellence
Duties:
•Ensure that calls from staff related to coverage request changes due to illness or other unplanned circumstances are addressed, with replacement coverage sourced and secured with minimal disruption to scheduled client support services;
•Respond to scheduling inquiries from clients;
•Ensure that all vacancies in the service schedule are filled in a timely manner;
•Primary liaison with purchase of service agencies as may be required;
•Escalate emergency related calls, as required, to the on call Supervisor;
•Maintain the scheduling software and related booking availability data in an accurate and timely manner based on the needs of clients and staff.
Requirements:
•Bellwoods is a service provider covered under the Home Care and Community Services Act. The successful applicant is required to provide proof of the two dose COVID-19 vaccine.
•Completion of post secondary or equivalent education in relevant social service, administrative or business applications is required;
•Previous scheduling experience an asset.
•Previous data entry experience along with a good working knowledge of computer software such as, but not limited to, Word & Excel is essential;
•Excellent organizational skills, attention to detail as well as the ability to take initiative required;
•The ability to communicate effectively and establish rapport with staff and a wide variety of clients is essential;
•Previous experience working with adults with physical disabilities ideally within the community setting is preferred;
•Applicants must declare whether a) a family member is assigned to work at the same physical location and/or b) whether the position will be reporting to a family member as outlined in HR Policy, Restrictions- Family Members (HR-B4-01).
•Legally entitled to work in Canada.

This is a great opportunity for a qualified, highly motivated individual looking to broaden their scope of responsibilities and more fully utilize their skills in a management role within a leading healthcare sector organization.